What’s new in CDESK 3.0.190
3. November 2021
Version 3.0.190 brings a new form for offers, new roles for receiving notifications, drafts for fulfillments and many other features that simplify your work with CDESK.
New versions
Your satisfaction is also ours, so CDESK is constantly
improved based on your requirements.
Here you will find out what changes and improvements the new versions bring.
improved based on your requirements.
Here you will find out what changes and improvements the new versions bring.
New VoIP integration, smart desktop app for Windows/Mac and improvements to Kanban and Calendar
CDESK 3.2.9 offers improvements to order records - from issuing to stocking. The package of new features includes cybersecurity management in asset management, a tree structure in the CMDB, preparation of custom graphic outputs, and much more.
Improved order management, new CMDB structure, visual reports and email approval via keywords
CDESK 3.2.9 offers improvements to order records - from issuing to stocking. The package of new features includes cybersecurity management in asset management, a tree structure in the CMDB, preparation of custom graphic outputs, and much more.
Adjusting the display of missed requests in the menu
Dear resolver in the CDESK system, since version 3.2.8.18, the display of the number of missed requests in the menu on the left side has been globally disabled.
Improvements of Gantt charts and Offers, AI function for finding solutions from data in requests
In version 3.2.8, we focused on improving Gantt charts for projects and offers. In addition, this packed bundle of news also includes further uses of AI in requests and several UX simplifications in controls.
New ways to use AI in Requests, WhatsApp integration to improve communication, significantly improved version of the Calendar module
Specialized reports created by artificial intelligence, quick creation of requests from a conversation with a customer using WhatsApp, a more flexible and practical Calendar.
Simplified access to CDESK, new role in approval, improved tag management for multiple modules, custom request number series
Easier access to CDESK via Microsoft Entra ID, new role “Requester Supervisor” in the approval process, ability to create separate number series with your own prefix, new tag management interface for Requests, Tasks, Orders and Projects.
New central search, first version of the Kanban tile module, borrowing records, process automation via scripts
Simplified CDESK search via top bar by keyword, first version of "Kanban" tile view, Borrowings to track borrowed corporate assets, new email setup via web, documentation to automate missing processes via scripts.
Handy Asset Management module, launch of the new generation CDESK mobile app, account creation via Google authentication
In version 3.2.4 we bring a completely new Asset Management with inventories via mobile phone. We also released the first version of the next generation CDESK Pro mobile app, brought self-service account creation for your customers and enabled Google account login.
Quickly view calls and requests already during VoIP call, one-click completion of work orders, improvements in calendar
Button for quick completion of work orders, in VoIP module a window displaying pending calls and caller requests, avatars and colour of type displayed for requests in the calendar, 1-week view by source added, etc.
Infobox in record detail, adjustable column widths, XLSX exports in more modules
Version 3.2.2 includes an infobox displaying the most important information from the open record, you can now set your own column widths, XLSX exports have been added to requests, fulfilments, configuration items, projects, project deals and subcontracts.
Automated sending of reports, deadline reminders on configuration items, simple filter in tasks
In version 3.2.1 we added a new way to create reports for automatic emailing, important deadlines on configuration items will be reminded by a new reminder tool, work in the task list will be easier with a simple filter, etc.
Receiving calls in CDESK, custom printing forms from requests/fulfilments and many other functions
Since version 3.2.0, it is possible to receive and process calls in CDESK, create your own forms from requests and fulfillment...
What’s new in CDESK 3.0.189
3. November 2021
The version 3.0.189 comes with the information on the number of requests waiting for a response and missed requests displayed in the main menu.
What’s new in CDESK 3.0.187
12. April 2021
Version 3.0.187 brings login to CDESK via Azure Active Directory, direct access to computer via an Easyclick request and other useful functions. We are officially releasing the first version of the Outlook Plugin.
What’s new in CDESK 3.0.186
25. February 2021
With the version 3.0.186, a new module Paid Time Off Requests has been added to CDESK. This update also brings a new way of sorting mail communication, group management of assignee selection and many other useful features.
What’s new in CDESK 3.0.185
11. January 2021
Version 3.0.185 comes with new login security, an improved list of service outages and other new features.
What’s new in CDESK 3.0.184
17. November 2020
In the version 3.0.184, a new tab Note for Assignees (internal discussion) has been added to work orders.
What’s new in CDESK 3.0.182
21. July 2020
Version 3.0.182 introduces avatars and many other new features. TOP new features – July 21, 2020 Avatars Thanks to the new function of avatar selection, your CDESK can be more personalized. You can choose from template avatars in your account settings or use your own photo. Avatars increase the clarity of discussions in requests. They are...
What’s new in CDESK 3.0.181
22. June 2020
Version 3.0.181 improves working with invoices, brings history of changes to offers and more. TOP new features – June 22, 2020 Report of the invoice attachment When issuing an invoice, it is now possible to generate an XLS report of the invoice attachment. Editing an issued invoice The new version of CDESK also brought other possibilities of...
Verzia 3.0.179 introduces fast completion of requests. TOP novinky – 11. máj 2020 Fast completion of requests The version 3.0.179 introduces a feature of fast completion that simplifies handling requests. When it is turned on in the Global Settings, a button to complete the request will appear in the request. The quick completion allows for...
What’s new in CDESK 3.0.177
31. March 2020
Version 3.0.177 introduces new interactive service forms, better invoicing, testing of requests by customers and much more. TOP updates – March 31, 2020 Interactive forms – service protocols With this version, CDESK obtains interactive forms according to your requirements and habits from service interventions. Interactive forms replace the paper form of records from services where the...