We are constantly advancing to bring our clients new ways to improve the services we provide. This year, you can look forward to: new desktop application with a new UX for Win/Mac VoIP – receiving, recording, and managing customer calls in CDESK Stopwatch – tracking your working time automatic filling of the configuration database with...
It is mainly small and medium-sized companies that repeatedly contact us with the same problem: “We receive requests by email and would like to automate this process. Manually sorting mail is time-consuming and some emails can get lost.” It is a known fact that CDESK helps with ticketing and digitization. Now let us introduce Message...
Your technician arrives for a field trip – the internet is weak, the client is in a hurry. The technician needs to quickly resolve the problem, log the work, and generate a service report. Most applications become more of a hindrance at such a moment. CDESK Pro is designed for such cases. You get access to the application with every CDESK license.
Want to work more efficiently with data in your CDESK environment? Watch the recording of the August webinar, where we covered the most prominent modules of versions 3.2.7 and 3.2.8.
This year, we've prepared several solutions that will be friendly to you and your customers. Our "virtual corporate lab" operates around the clock.
